Shipping

Please double-check your address before completing your order. We're not responsible for issues caused by incorrect information. If your package is returned to us due to an address error, we'll refund the purchase price minus shipping costs. From there, just place a new order with the correct details and you're set.

Processing Time

Orders are confirmed within 24 hours and processed and packaged within 48 hours.

You’ll receive a shipping confirmation via email when your order has shipped. Standard shipping usually takes 3-7 business days (excluding weekends and holidays).

International orders

As we're still small and growing, we're only able to ship within the US for now.

Track Shipment

Once your order is shipped, you'll get a tracking number by email. It might take about 48 hours for the tracking details to kick in. If your tracking hasn't been updated within 7 days of that email, feel free to reach out to us at info@vancebikinis.com with your name and order number.

Returns & Exchanges

We don't offer refunds at this time, but we're happy to exchange your piece or provide store credit within 14 days of purchase.

To start a return, email us at info@vancebikinis.com. Once your return is approved, we'll send you instructions on where to send your package. You'll be responsible for return shipping costs. Items sent back without an approved return request won't be accepted.

If it's been more than 14 days since you sent your item back and you haven't heard from us confirming we've received it, please reach out so we can look into it.

Damages and Issues

Please inspect your order as soon as it arrives. If anything is defective, damaged, or incorrect, contact us right away at info@vancebikinis.com with your name and order number so we can make it right.

For any return questions, you can always reach us at info@vancebikinis.com